Q: Why can’t the temperature & humidity probe be fully waterproof or submerged?

A: A breathable vent enables moisture exchange for humidity detection, so this probe cannot be fully sealed and waterproof. It works differently from temperature-only probes.

Q: Why can’t the humidity probe be fully waterproof or submerged?

A: A vent with breathable film is required for moisture exchange to detect humidity. The film only repels splashes and cannot stop fine mist from seeping in long-term, so the probe cannot be submerged.It differs from temp-only probes.

Ultra-Fine, Cloud-Like Mist

Give your reptiles and amphibians the rainforest habitat they deserve. Our humidifier delivers fine, dense mist to create a healthy, natural environment for your pets. Why isn't the fogger producing mist when first used?

Does this misting system come with a water bucket?

This product does NOT include a water bucket or water container. You need to prepare an external water container (such as a 5-gallon bucket) and connect the tubing by yourself. Please check the "What Will You Get" picture before purchasing

Why is my misting system turning on and off frequently in humidity auto mode?

Your humidity range is set too narrow. If the difference is too small, the machine stops right after reaching the target, then restarts quickly as humidity drops. Please widen the humidity range with at least 15-20% gap between start and stop value.

Is sensor placement critical for accurate humidity control?

Yes. Do NOT let the probe touch water droplets or submerge it in water. Condensation or water immersion will cause inaccurate readings, leading to incorrect frequent misting or abnormal operation.

Can this humidifier work reliably for a long time inside a damp terrarium?

Yes. With its upgraded waterproof & rust-proof PCBA, it can stably operate in high-humidity environments for a long time. You don’t need to worry about circuit damage or unstable fogging, providing consistent humidity care for your reptiles.

What is the acceptable tolerance for this temperature and humidity sensor?

Generally, a tolerance of ±1℃ for temperature and ±5%RH for humidity is considered normal for this type of digital sensor. You may also switch the display to Celsius for further testing.

1,Does it keep settings after power outage? 2,Why isn't the fogger producing mist briefly when first used?

1:Yes. Power-off memory resumes all settings automatically. 2: This is normal. Air in the tube needs to escape first. Gently bend the tube to fully submerge the atomizing disc.

Is there an alarm for abnormal conditions? Is it quiet?

Yes. Alerts you when temp or humidity is out of range. Yes. Ultra-quiet, won’t disturb skittish reptiles at night.

My tank is getting too wet and the substrate is waterlogged. What should I do?

We suggest adjusting the settings by shortening the spraying duration and increasing the interval between sprays. This will help maintain ideal humidity levels and prevent the substrate from becoming oversaturated.

Can this humidifier work reliably for a long time inside a damp terrarium?

How to get help if the humidifier has issues?

If you have any problems with the reptile humidifier, please contact our tech-support team through Amazon. We will help you troubleshoot and solve the issue promptly.

Q: Why can’t the temperature & humidity probe be fully waterproof or submerged?

inside the terrarium

NOT waterproof

away from water, mist and direct spray

Do not immerse the probe in water

: Why can’t the humidity probe be fully waterproof or submerged?